Since 2011, the Industrial Development Bureau of the Ministry of Economic Affairs (MOEA) has been implementing the informatization various processes in response to Phase 4 e-government policy initiated by the Executive Yuan. IISI has provided support in establishing a “Paperless Industry Certification and Compliance Checking to Licensing Agencies System”, allowing business owners to use the “Trade Facilitation e-Net” single window services to complete all import and export declaration processes, enhancing the efficiency of trade management and commodity clearance. Licensing operations, goods certification, customs clearance documents, and other application information can now be delivered to various co-reviewing agencies via the [Customs Clearance and Licensing Operation Service Counter]. Digital data exchange and transmission will help remove the need for repeated data entry, reduce project application and handling costs, and improve overall cycle time and quality of applications handling.
Tasks involved in this project include:
- The Port and Trade (CPT) Single Window connects trade networks and various data sources to facilitate bidirectional data transfer and generate value-added applications. Help to attain the final objectives of data exchange between different agencies, different countries, and one-time data entry for the entire process.
- Work with NX801 (notification message for compliance checking to licensing agencies) and NX802 (response message of compliance checking from licensing agencies) systems to update and enhance functions of the compliance checking system, helping to satisfy current requirements while ensuring data integrity and accuracy.
- Analyze, update, and enhance the Industrial Development Bureau’s system for online application, industrial permit application, review, and document comparison information.
- Consulting services and system security enhancements.
- High volumes of applications, complex workflows, with many different attachments in different formats slow down the process of conversion to a paperless system.
- Lack of data consistency standards for customs clearance documents and industrial permit approvals, reducing the ability of the system to conduct automated comparisons.
- As policies may require additional application items or content, the system must add these changes within the given timeframe to ensure that the required application and handling options required become available.
- Information security and protection measures must be provided for confidential and sensitive data contained within the applications without impacting user friendliness or system performance.
- Energy saving and carbon reduction: The amount of printing and mail delivery required for applications has been reduced.
- Administrative efficiency: Reduced cycle time for import / export clearance, tax exemption certificate applications and comparisons as well as standard tax refund approvals for raw materials.
- Data accuracy: The system prioritizes document comparison to reduce the workload of the responsible process owner while minimizing human errors.
- Data consistency: Data exchange between the responsible reviewing agencies helps ensure that one-time-entry of data is sufficient for the entire process.
Industrial Development Bureau, Ministry of Economic Affairs