IISI has extensive experience in conducting large-scale maintenance projects and offers a comprehensive service network and a team of customer service officer, offering clients with the most dependable maintenance services featuring the highest level of quality and speed of deployment.
Service Contents
- Regular maintenance and repairs for equipment such as IBM servers, personal computers, and peripheral equipment.
- Project operations maintenance for system environments and normal equipment operations as well as effective utilization of hardware resources.
- On-site services (maintenance and repairs conducted at the client's premises)
Features
- IISI has a nation-wide customer service system to conduct rapid repairs and maintenance.
- Extensive experiences in large-scale maintenance projects.
- IISI is familiar with the customer's system requirements and will deploy a resident commissioner where necessary to provide services and allocate resources in a most timely and precise manner.
- Quality assurance: IISI has a QA organization that operates independently of our project teams. QA is responsible for auditing the quality of company processes to ensure that services are compliant to management procedures and quality systems.
Clients
- National Taxation Bureau of the Northern Area, Ministry of Finance
- National Taxation Bureau of the Southern Area, Ministry of Finance
- National Taxation Bureau of the Central Area, Ministry of Finance
- National Taxation Bureau of Taipei, Ministry of Finance
- National Taxation Bureau of Kaohsiung, Ministry of Finance
- Chunghwa Post Co., Ltd.
- Bank of Taiwan