The performance and monitor management system from International Integrated Systems, Inc. provides branch systems with performance management reports to assist the head branch in real-time monitoring of the operational status and efficiency of each branch. According to regulations on internal bank auditing, it can also provide the post-supervisory management with internal control reports.
Functions
An overview of the functions provided by the Performance and Monitoring Management system (PMM) that can assist in monitoring the following statuses of branches:
- System operation
Through broad view of the entire system, every detail can be checked front-to-back to see if they are normal.
- Server abnormality
If there are abnormalities with Windows Process Activation Service (WAS) or Host Gateway, the problem will be clearly marked, allowing system personnel to follow-up better.
- Branch line status
If there are problems with branch lines, the monitoring function will identify the problem and immediately repair the line.
- Branch workstation status
Real-time status of workstations around the nation can be checked.
- eTABS client/server
eTABS client/server information distribution status of each region or branch can be comprehended.
- Operational/transaction monitoring
System operating efficiency can be fully comprehended and the background service information monitored.
Features
The four main features of the Performance and Monitoring Management system (PMM) - resource overview, activity performance monitoring, abnormality monitoring, and statistical analysis – are introduced below:
- Resource overview
Real-time monitoring of resources including system, network (SNA, TCP/IP), transaction, and configuration information and can also be expanded to obtain detailed information.
- Activity performance monitoring
Using the branch service transaction application system to comprehend the operation status of the branch.
- Abnormality monitoring
Using parameter settings to adjust warning levels and warns of abnormality in the system.
- Statistical analysis
Providing daily reports on the operation and equipment management of branches to better analyze following operational strategies.
Benefits
- Complete monitoring information that allows real-time tracking of system statuses and reduces the occurrence of abnormal situations.
- Immediate abnormality warnings help control or fix the crisis and prevent further expansion of the crisis.
- Centralizing monitoring framework saves equipment and human resources as well as lowers operation costs and expenses.
Client
- Taiwan Cooperative Bank Ltd.